BRONZE SUPPORT PACKAGE
Bronze Support Package – $750 – $1000/Month
Bronze Support Package – $750 – $1000/Month
- 5 -10 PCs
- 1 weekly site visit (6 hours per month)
- Business hours access to our telephone support desk (Mon – Fri, 7am – 6pm)
- Routine Server Maintenance, Error Checking, reporting
- General IT Support
- Discounted rate for ad hoc work (not covered by support agreement)
- Ensure backup systems are running
- Manage Virus protection
- Basic IT Support
- Monitor System Health
- Remote Support as needed
- Application of patches and updates
What we include in our IT Support Services
Our Corporate IT Support solutions provide a number of benefits. We are available to help our customers from 8.30am – 5.30pm Monday to Friday. We also discuss with our customers if they need extended service hours such as 7am-6pm. We also have weekend programs 24/7 to cover for those customers who require higher levels of support.