Get a deeper understanding of content design and your users, their needs and user stories.
We shall also cover user journey mapping, and designing for accessibility.
This training helps you to learn how to conduct user research to makes good content lifecycle as well as managing your career as a content designer.
Learn how to apply user-centred design methods to enhance your digital content
On this course, you’ll get to grips with the main concepts of effective user-centred content design.
You’ll develop your skills and confidence in designing content that is accessible, backed by user research and written in plain English.
As you explore the role of the content designer, you’ll learn the value of journey mapping and prototyping and how to use data to improve and iterate your content.
You’ll also learn how content designers work across government and the public sector, and have the opportunity to exchange tips and best practice with other learners on the course.
What will you achieve?
By the end of the course, you ‘ll be able to…
  • Demonstrate the main skills and knowledge needed for user-centred content design
  • Interpret common data measures to make content decisions
  • Apply principles of accessibility to content design
  • Reflect on your own skills and professional development
  • Contribute to the content community by sharing your experience and insights

What Training Topics will you Cover?

  • Introduction to the course
  • What is content design?
  • Who are your users?
  • User needs and user stories
  • User journey mapping
  • Designing for accessibility
  • Conducting User research
  • Designing for a range of digital skills
  • What makes good content?
  • Structuring your content
  • Prototyping
  • Be consistent, not uniform
  • Plain English: why and how
  • Plain English in practice
  • What is the content lifecycle?
  • Getting started with data
  • Improving content using data insights
  • Working with others to improve your content
  • What does success look like?
  • Managing your career
We would like to empower content designers, product managers, service designers and others. Let’s help you to look at the bigger picture working with user needs and user journeys.

At only $240 you can learn with Geotech ICT Consulting. Contact us at +256718344641

Send Email via: info[a]